For Planet

Environment Agency

Inspiring young people to take collective climate action

Pilot study launched with 200+ users in early 2023
Pilot study launched with 200+ users in early 2023
Pilot study launched with 200+ users in early 2023
Project Overview

An app solution for inspiring young people

The Environment Agency came to us with the desire to create a proof of concept app that could encourage young people, their families and communities to take action on climate change and climate resilience. The eventual solution was then going to be tested in a pilot of 200+ users from the Lancashire Youth Council.

Client

Environment Agency

My Role

Product Designer

UX, Interaction Design, Prototyping, Design Systems, Look and Feel

Platforms

iOS, Android

Project Team

3 Sided Cube

David Torres - UX Research, Olivia Simpson - Illustrations, Jake Bishop - Motion Design, Joe Tattersall - PO, Megan Butler - PM

Duration

12 weeks

Project Overview

An app solution for inspiring young people

The Environment Agency came to us with the desire to create a proof of concept app that could encourage young people, their families and communities to take action on climate change and climate resilience. The eventual solution was then going to be tested in a pilot of 200+ users from the Lancashire Youth Council.

Client

Environment Agency

My Role

Product Designer

UX, Interaction Design, Prototyping, Design Systems, Look and Feel

Platforms

iOS, Android

Project Team

3 Sided Cube

David Torres - UX Research, Olivia Simpson - Illustrations, Jake Bishop - Motion Design, Joe Tattersall - PO, Megan Butler - PM

Duration

12 weeks

Project Overview

An app solution for inspiring young people

The Environment Agency came to us with the desire to create a proof of concept app that could encourage young people, their families and communities to take action on climate change and climate resilience. The eventual solution was then going to be tested in a pilot of 200+ users from the Lancashire Youth Council.

Client

Environment Agency

My Role

Product Designer

UX, Interaction Design, Prototyping, Design Systems, Look and Feel

Platforms

iOS, Android

Project Team

3 Sided Cube

David Torres - UX Research, Olivia Simpson - Illustrations, Jake Bishop - Motion Design, Joe Tattersall - PO, Megan Butler - PM

Duration

12 weeks

The problem

Reaching, engaging, and educating young people

The problem

Reaching, engaging, and educating young people

1

Desire for Comprehensive Climate Education

72% of UK students aged 14–18 want more climate change education in schools. However, many feel current teachings are too exam-focused and not practical enough.

British Science Association

1

Desire for Comprehensive Climate Education

72% of UK students aged 14–18 want more climate change education in schools. However, many feel current teachings are too exam-focused and not practical enough.

British Science Association

1

Desire for Comprehensive Climate Education

72% of UK students aged 14–18 want more climate change education in schools. However, many feel current teachings are too exam-focused and not practical enough.

British Science Association

2

Uncertainty About Personal Impact

While 91% of young people believe they should be involved in decisions on reducing the UK's emissions, over half do not know how to get involved.

Co-op Foundation

2

Uncertainty About Personal Impact

While 91% of young people believe they should be involved in decisions on reducing the UK's emissions, over half do not know how to get involved.

Co-op Foundation

2

Uncertainty About Personal Impact

While 91% of young people believe they should be involved in decisions on reducing the UK's emissions, over half do not know how to get involved.

Co-op Foundation

3

Limited Understanding of Climate Concepts

Department for Education study on climate literacy indicated that Year 11 students have a "very poor" understanding of key climate change concepts, with only 55% recalling learning about climate change in their final year.

Schools Week

3

Limited Understanding of Climate Concepts

Department for Education study on climate literacy indicated that Year 11 students have a "very poor" understanding of key climate change concepts, with only 55% recalling learning about climate change in their final year.

Schools Week

3

Limited Understanding of Climate Concepts

Department for Education study on climate literacy indicated that Year 11 students have a "very poor" understanding of key climate change concepts, with only 55% recalling learning about climate change in their final year.

Schools Week

4

Children can influence parents' climate concerns

While 91% of young people believe they should be involved in decisions on reducing the UK's emissions, over half do not know how to get involved.

nature.com

4

Children can influence parents' climate concerns

While 91% of young people believe they should be involved in decisions on reducing the UK's emissions, over half do not know how to get involved.

nature.com

4

Children can influence parents' climate concerns

While 91% of young people believe they should be involved in decisions on reducing the UK's emissions, over half do not know how to get involved.

nature.com

Project Goals

Climate change action

Facilitate the adoption of climate friendly habits.

1

Improve outreach and engagement of diverse communities.

2

Inspire young people to consider environmental careers.

3
Project Goals

Climate change action

Facilitate the adoption of climate friendly habits.

1

Improve outreach and engagement of diverse communities.

2

Inspire young people to consider environmental careers.

3
Project Goals

Climate change action

Facilitate the adoption of climate friendly habits.

1

Improve outreach and engagement of diverse communities.

2

Inspire young people to consider environmental careers.

3
The user

Climate anxious and uncertain about the future.

The user

Climate anxious and uncertain about the future.

The user

Climate anxious and uncertain about the future.

The Environment Agency highlighted young people between 12 and 15 years old as the primary age group that they wanted to engage.

Tom, 13

"I worry the planet’s problems are too big for me to fix."

Discovery

Stakeholder workshops

Discovery

Stakeholder workshops

Discovery

Stakeholder workshops

Along with the Environment agency, another stakeholder in this project was the Lancashire Youth Council. In the discovery phase, we conducted some workshops to learn more about their goals and gain insights about the demographic.

Ideation workshop with EA and Lancashire Youth Council

Screenshot of concept site map from workshop

Discovery

Gamification Concept

Discovery

Gamification Concept

Discovery

Gamification Concept

The consensus from the workshops was that the solution could be effective with the target user if it leveraged a heavy gamification aspect. Alongside the stakeholders, we came up with a concept for what the app could look like.

Discovery

Prototype Flow

I mapped out a flow that would form the basis of an interactive prototype for user testing.

Discovery

Prototype Flow

I mapped out a flow that would form the basis of an interactive prototype for user testing.

Discovery

Prototype Flow

I mapped out a flow that would form the basis of an interactive prototype for user testing.

Discovery

Testing objectives

Verifying actions

How do users feel about actions requiring verification?

1

Customisation

How much customisation/personalisation do users expect?

2

Forest Concept

Do users find the forest concept engaging?

3
Discovery

Testing objectives

Verifying actions

How do users feel about actions requiring verification?

1

Customisation

How much customisation/personalisation do users expect?

2

Forest Concept

Do users find the forest concept engaging?

3
Discovery

Testing objectives

Verifying actions

How do users feel about actions requiring verification?

1

Customisation

How much customisation/personalisation do users expect?

2

Forest Concept

Do users find the forest concept engaging?

3
Discovery

User testing

Discovery

User testing

Discovery

User testing

Due to our access to the target user through the Lancashire Youth Council, we were able to employ multiple methods of research to collect feedback.

Surveys

11 Responses

12-19 years old

Interviews

3 Participants

13-16 years old

Group Discussion

8 Members

From Lancashire Youth Council

Discovery

User testing insights

Discovery

User testing insights

Discovery

User testing insights

1

Action Verification

We presented an idea where an action would require “verification” by an authority figure to be marked as complete. Participants liked this, but felt that there should be more of a reward if an action required that extra step.

2

Customisation

Many also said that they wished for more customisation than what the concept was showing. For example, users mentioned wanting the ability to choose their own usernames and add other things to their forest like animals.

3

Community Features

Participants often mentioned that being able to see the contributions from others would be a motivating factor to complete more actions.

4

Competition

the idea of being able to compete against other users also came up a lot as something that participants felt strongly about.

Discovery

Look and feel insights

Discovery

Look and feel insights

Discovery

Look and feel insights

To give users a sense of immersion for user testing participants, I created a facade of a look and feel. During user testing, most of the users fed back that the illustrations, use of colour, and type felt too young or too old for their age group.

Logo ideation

Define

Feature Prioritisation

Define

Feature Prioritisation

Define

Feature Prioritisation

The EA had a fixed date that they wanted to kick off the pilot study. Therefore, we needed to work with the stakeholders to prioritise features for implementation and for roadmap.

Design

Logo ideation

Design

Logo ideation

Design

Logo ideation

The client had no pre-existing direction or brand identity for the app apart from the name "For Planet". So, we had the opportunity to start with a clean slate and ensure the look and feel integrated well with the subsequent design system we would create.

Logo ideation

Design

Look and feel

Design

Look and feel

We completed the look and feel sprint with a set of key UI components, type scale, and colour styles to give the stakeholders a sense of the aesthetic direction.

Look and feel board

Feedback

Checking in with stakeholders

Feedback

Checking in with stakeholders

Feedback

Checking in with stakeholders

After the look and feel sprint, I facilitated another session with the Lancashire Youth Council to get impressions on if the visual aspects of the app were more engaging.

Look and feel feedback from LYC group discussion

Design

Design system

Design

Design system

Design

Design system

For this project, a new design system needed to be created. Although native components on respective platforms were leveraged where necessary. It was important the aesthetics of components felt special and unique.

Design

Key screens

Design

Key screens

Design

Key screens

Sample of screen designs that were used to inform development on interactions and components

The solution

For Planet is a world-building app where users can commit to eco-friendly actions, rewarding them with points to grow and personalize a virtual forest. Users can collaborate with friends, with the aim of making sustainability a fun and social experience.

The solution

Over the course of a week, I took the wireframes and created a set of key screens and templates that would be used to build the new Migrant Leaders app.
Features

Grow a forest

Features

Grow a forest

Features

Grow a forest

Users can spend points earned from completing actions to grow new trees or level up existing ones through seven stages. Every user's forest can look different.

Examples of forest combinations

Golden Path

Do your bit, grow your forest

Golden Path

Do your bit, grow your forest

Golden Path

Do your bit, grow your forest

1

Choose an action

Users can browse for an activity they want to complete on the actions tab. They can also filter by action type to find something related to a particular kind of climate activity.

2

Mark the action as complete

Once the user has found an activity they want to do, they would then go away and complete the action. Once complete, they would confirm in-app. Some actions require verification from an authority figure such as a teacher.

3

Collect points

When users mark an action as complete in-app they get rewarded with the points. If a user completed multiple actions that required verification, they would get a notification that shows the point total earned.

4

Spend points

Users can then choose from a range of options to upgrade their forest. They can choose to plant a new tree, or grow an existing one.

5

Grow a tree

Users are then presented with an animation showing tree grow or level up.

6

View your forest

They are then taken to the Forest tab that shows all of the trees they have grown so far, and highlights the change after spending the points.

Other features

Customisation, competition, and quizzing

Other features

Customisation, competition, and quizzing

Other features

Customisation, competition, and quizzing

Level up trees

Users can spend points earned from completing actions to grow new trees or level up existing ones through seven stages.

Avatar generation

Users are automatically assigned a random avatar and username when they join, giving them a unique identity within the app.

Group leaderboard

Users can join a group, with any points earned from completing actions boosting their team’s rank on the leaderboard.

Quiz based actions

Some actions can be completed by taking a quiz, allowing users to earn points without needing a real-world activity.

Impact

Stats from the pilot

Impact

Stats from the pilot

Impact

Stats from the pilot

Assuming the users completed all actions that they committed to in the app, the 200+ users made this combined impact over a period of 6 weeks.

13.2

Tonnes of C02e saved

35,453

kWh of energy saved

1 million

litres of water saved
Takeaways

What did users think of the solution? What did we learn?

Users needed more of a reason to come back

The concept showed promise as something engaging for the age group, but there wasnt enough content to keep users engaged. Many of the users who responded in the survey said that they were enjoying the app, but ran out of things to do.

Users needed more of a reason to come back

The concept showed promise as something engaging for the age group, but there wasnt enough content to keep users engaged. Many of the users who responded in the survey said that they were enjoying the app, but ran out of things to do.

Users needed more of a reason to come back

The concept showed promise as something engaging for the age group, but there wasnt enough content to keep users engaged. Many of the users who responded in the survey said that they were enjoying the app, but ran out of things to do.

Rewards need meaning to be effective

We found that some users had completely upgraded their forest early into the pilot, suggesting that they may have just completed actions out of curiosity for what would happen. As it was fairly easy to get rewarded in the app, they will have completed the in-app progression, and then were left with nothing to do. 

Rewards need meaning to be effective

We found that some users had completely upgraded their forest early into the pilot, suggesting that they may have just completed actions out of curiosity for what would happen. As it was fairly easy to get rewarded in the app, they will have completed the in-app progression, and then were left with nothing to do. 

Rewards need meaning to be effective

We found that some users had completely upgraded their forest early into the pilot, suggesting that they may have just completed actions out of curiosity for what would happen. As it was fairly easy to get rewarded in the app, they will have completed the in-app progression, and then were left with nothing to do. 

More discussions about climate change

79% of survey respondents said that the app increased the participation of a friend or family member who would not normally be interested in climate activities. Some of the actions in the app were intended to be completed with an adult, the survey results seemed to validate that there was at least some impact on the amount of those activities happening.

More discussions about climate change

79% of survey respondents said that the app increased the participation of a friend or family member who would not normally be interested in climate activities. Some of the actions in the app were intended to be completed with an adult, the survey results seemed to validate that there was at least some impact on the amount of those activities happening.

More discussions about climate change

79% of survey respondents said that the app increased the participation of a friend or family member who would not normally be interested in climate activities. Some of the actions in the app were intended to be completed with an adult, the survey results seemed to validate that there was at least some impact on the amount of those activities happening.

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